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Last update of the document Jul, 28/07/2015 - 17:12

Acceso a la web

Problem 1: Incorrect username or password. Try again.
1. Verify your username and password.
2. Perhaps you have not been successfully registered. Remember to click above the confirmation link of the email received after registering.
 
Problem 2: Blocked User.
1. They might have been five failed attempts to access the web. When this happens the user is locked for security reasons.
2. Request a new password.

1.     Go to the website header.
2.     Click on My Account > Request new password
3.     Enter your e-mail.
4.     You will receive a mail with a link, clicking on it will take you to a page where you can set another password.

1. They might have been five failed attempts to access the web. When this happens the user is locked for security reasons.

2. Request a new password.

1.    Go to the website header.
2.    Click on My account > Create a new account
2.    Click on the Register button.
4.    Fill in the requested information.
5.    Accept terms and conditions.
6.    Press enter / continue.
7.    Next go to your email address (the one you mentioned). You will receive an email from Welcome to ADN&Salud and a link to activate your account. Click on the link.
8.    Your account is already active and you have the access to the website. Important: remember the email and password provided, it will be your user data: login and password, to access
www.adnsalud.com
9.    Once registered, you can change your password and edit your data if you want it, at the header of the page.
 

Mis solicitudes

1. Once you are logged in www.adnsalud.com providing your username and password. Click on My Account > My Data.
2. By accessing My Data your personal data will appear. Make the necessary changes and remember to press the save button before leaving the page.

1. Register on page www.adnsalud.com using login the password you received.
2. Go to the desired test.
3. You can also access the sample collection units.